FAQ

Frequently Asked Questions- Roseum Maple Syrup
Should my syrup be refrigerated?

To maintain optimum freshness and flavor, pure maple syrup should be refrigerated after opening.

What is the expected shelf-life of pure maple syrup?

If processed, packaged and stored correctly, the shelf-life of pure maple syrup can nearly be indefinite, especially in glass containers. To maintain optimal shelf-life, freshness, and flavor, syrup should be stored in a cool (room temperature or lower) dark place when unopened. After opening, syrup should be refrigerated. If stored properly, pure maple syrup will easily last 12 months, and in many cases many years. There is evidence of properly stored syrup lasting 50 years!

Why glass instead of plastic?

We only bottle our syrup in glass containers for 4 reasons:1,2

  1. Its healthier for you - plastics are prone to leaching chemicals into products over time;
  2. Its healthier for the environment - glass is infinitely recyclable;
  3. Quality - it let's you see the quality of our product before you even taste it and preserves the quality of it much longer than plastic containers;
  4. It gives you a unique and decorative container to enjoy, keep, and reuse (or recycle). All of our bottles are decorative leaf shaped or are adorned with a hand etched silhouette of a maple leaf that was hand pressed by our children.
Why is pure maple syrup more expensive than "pancake syrup"?

Pure maple syrup is produced by boiling the xylem sap of many native species of maple trees until it reaches a minimum of 66% brix sugar. The raw sap starts at approximately 1.5% - 3% brix sugar. This varies by tree species, throughout the season, and by each individual tree. It takes somewhere between 40 and 70 gallons of sap to produce 1 gallon of syrup depending upon the sap sugar content. Maple tree xylem sap can only be harvested in late winter/early spring when overnight freeze and day time thaw cycles occur. The high ratio of sap to syrup, the short season, the manually intensive process of tapping trees and harvesting sap, along with expensive food grade equipment for processing leads to the prices of syrup. Smaller operations generally do not account for the full cost of labor since the entire operation is predominantly run by the owner.

Is pure maple syrup all natural and sustainable?

Pure maple syrup is made from all natural maple tree xylem sap. Good tapping practices ensure the health of the trees and the long term sustainability of producing syrup. Roseum Maple Syrup practices sustainable methods and our syrup is made without any additives, allergens, or GMOs and is gluten free.

Is Roseum Maple Syrup certified organic?

No. Roseum Maple Syrup is not certified organic. While we generally practice organic production and handling methods outlined in the USDA National Organic Program, we are exempt from certification as a producer who markets less than $5,000 worth of organic products annually.

Why are there three different color/flavor grades? What is each best for?

The USDA has established three Grade A pure maple syrup color & flavor classifications in the United States Standards for Grades of Maple Syrup: Golden Delicate, Amber Rich, Dark Robust.

The color class is determined by the percent of light transmittance through the syrup. The color & flavor classification is influenced by various factors, but mainly by the time period during the maple season it was produced and the initial sugar content of the sap. Early in the season the syrup tends to be Golden Delicate, transitioning to Amber Rich for the majority of the season, with the very end yielding Dark Robust. The majority of our syrup is USDA Grade A Amber Rich.

Golden color, delicate taste - This is the lightest color and is usually associated with early season sap flows. It is golden in color, with a subtle maple flavor, often with hints of vanilla. It has delicate flavor when compared to the strong maple flavor found in other grades. It works great as a general table syrup and as a topping on your favorite breakfast dishes such as pancakes, waffles, french toast, biscuits, etc.

Amber color, rich taste - Amber is slightly darker than Golden with a light amber color. The rich flavor is “a full-bodied maple taste of medium intensity.” This is the typical grade for the classic maple syrup taste and is suitable for a wide variety of uses, including table syrup, hot cereal toppings, over vanilla ice cream, and cooking/baking.

Dark color, robust taste - The robust flavor is more pronounced than Amber syrup and the subtle flavors found in Golden and Amber are often masked by the stronger maple flavor. This grade is for those who desire a more intense maple flavor. Dark robust syrup holds up well in cooking and the maple flavor transfers to the final product.

Is pure maple syrup better for you than "pancake syrup"?

Yes, there are numerous studies which have shown the health benefits of maple syrup, and the benefits of it when compared to artificial "pancake syrup" products. Pure maple syrup is rich in nutrients, minerals such as riboflavin, zinc, magnesium, calcium and potassium, antioxidants and phenols. In fact it has higher concentrations of these and lower calories than other natural sweeteners such as honey.1

Pure maple syrup is lower on the glycemic index than sugar and many other sweeteners and can even reduce inflammation.2

Recent studies have even shown the long term benefits to possibly reduce the risk of brain diseases such as Alzheimer's.3

Pure maple syrup is made from natural xylem sap that contains natural sugars which are not processed. It also does not contain high fructose corn syrup or other additives present in artificial "pancake syrups".4

Do you offer returns, refunds or exchanges?

Pure maple syrup is a food product and all sales are final. However, in the case of shipping damages outside the control of Roseum Maple Syrup, replacement products can be provided, in accordance with our return policy. All shipments are insured for $50 with the USPS.

What shipping options do you offer?

We offer flat rate 2 day priority USPS shipping with $50 insurance for all domestic shipments. Orders received before 2 PM eastern time will ship within 2 business days. See shipping policy for details. 

What payment options do you accept?

Roseum Maple syrup currently accepts PayPal, credit and debit card payments for online orders that are shipped. Roseum Maple Syrup currently accepts PayPal, credit or debit cards, and cash for pick-up orders. See payment policy for details. 

Does Roseum Maple Syrup accomodate visitors or tours?

No. Currently we do not accomodate visitors or tours. We do allow for order pick-up upon request and confirmation of available times.

How long has Roseum Maple Syrup been in operation?

Roseum Maple Syrup officially became licensed and began selling maple syrup in 2021. However, our history in sugaring is as rich as our syrup, with four generations of our family having produced maple syrup before us in Geauga County Ohio. What began as a hobby for us in Murrysville, PA in 2018 has grown into a passion and we are excited to share our delicious, all-natural, sustainable product with you!

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